After a hurricane or tropical storm, South Florida homeowners and condo owners count on their insurance to repair roofs, windows, and interiors. Too often, claims are delayed, lowballed, or denied. Miami hurricane damage lawyer Tomas Robirosa helps property owners in Miami-Dade, Broward, and Palm Beach counties understand their policies, meet Florida's strict deadlines, and push insurers to pay what the policy owes. Se habla español.
What to Do After Hurricane or Storm Damage
- Stay safe first. Avoid downed power lines, standing water, and unstable structures.
- Document everything. Take date-stamped photos and video of the roof, windows, walls, ceilings, floors, and personal property before cleanup, and again as damage develops.
- Prevent further damage. Make reasonable temporary repairs, such as tarping a roof or boarding windows, and keep all receipts. Most policies require you to protect the property from further loss.
- Report the claim promptly. Write down your claim number and the name of every adjuster you speak with.
- Get a certified copy of your policy, including the declarations page and all endorsements.
- Keep a claim diary of calls, emails, inspections, and letters.
- Do not sign a release or accept a final payment until you understand what you are giving up.
Florida's deadlines for property insurance claims
Florida has changed its property insurance laws several times since 2022. Under current law:
- A new or reopened claim generally must be reported within one year after the date of loss, and a supplemental claim within 18 months.
- The insurer generally must acknowledge your claim within 7 days, begin its investigation, physically inspect the property within 30 days of receiving proof of loss, and pay or deny the claim within 60 days after receiving notice of the claim, subject to limited exceptions.
- Before filing a lawsuit against a property insurer, the policyholder must generally give written notice of intent to sue at least 10 business days in advance.
Missing a deadline can seriously damage a claim, so it is important to act quickly.
Why Hurricane Claims Get Underpaid or Denied
Insurers commonly point to policy language to reduce or deny storm claims. Common reasons include:
- Wind vs. flood disputesHomeowners policies usually exclude flood, so insurers may attribute damage to flooding rather than wind.
- "Wear and tear" or pre-existing damagearguments, especially for older roofs.
- Late noticeof the claim.
- Low estimatesthat leave out code upgrades, matching, or hidden water damage.
- Hurricane deductiblesthat are often a percentage of the dwelling coverage and can be significant.
How we help with hurricane and windstorm claims
We review your policy and the insurer's estimate, identify what was left out, gather supporting documentation, and communicate with the insurance company on your behalf. When appropriate, we pursue appraisal (if your policy provides for it), the required pre-suit notice, and litigation.
Condo owners and associations
In Florida condominiums, the association generally insures the building structure, while unit owners typically insure interior items such as floor, wall, and ceiling coverings, fixtures, appliances, and cabinets. Storm claims in condos often involve both policies. See our page on condominium disputes.
Citizens policyholders
Florida law is phasing in a requirement that Citizens Property Insurance homeowners policies with wind coverage also carry flood insurance, with the requirement expanding to all such policies starting January 1, 2027.
Wind Damage and Windstorm Claims
You do not need a named hurricane to have a wind damage claim. Tropical storms, severe thunderstorms, and sudden windstorms can tear off shingles and tiles, lift roof decking, break windows and doors, knock down trees, and let rain into your home. If your insurance company delayed, underpaid, or denied a claim for wind or storm damage to your roof or home, we can help.
Common wind and roof claim disputes
- The insurer says roof damage is age, wear and tear, or poor maintenance instead of wind.
- The adjuster approves a small patch when the roof needs a proper repair or replacement.
- Interior water damage is denied as a long-term leak instead of storm-created openings.
- The wrong deductible is applied, such as a hurricane deductible for a non-hurricane storm.
- The estimate leaves out interior repairs, mold remediation, or code-required work.
Protect your wind damage claim
- Take photos and video of the roof, windows, fallen trees, and interior damage as soon as it is safe.
- Keep damaged materials, such as shingles or tiles, when you can.
- Make reasonable temporary repairs, such as tarping, to prevent further damage, and keep the receipts.
- Get a written report from a licensed roofer or contractor.
- Report the claim promptly and keep copies of everything you send and receive.
Related: water damage claims, denied insurance claims, property damage. Request a free claim review.
Florida Law at a Glance- Report the claim promptly: under current Florida law, a new or reopened property insurance claim generally must be reported within one year after the date of loss, and a supplemental claim within 18 months.
- Insurer deadlines: Florida law generally requires the insurer to pay or deny the claim within 60 days after receiving notice, unless factors beyond its control prevent it.
How We Handle Property Damage Claims
- Step 1Free claim reviewWe review your policy, your claim, and every letter from the insurance company, in English or Spanish.
- Step 2Documenting the damageWe gather photos, repair estimates, and independent inspections to show the full cost of the loss.
- Step 3Challenging the decisionWe respond to delays, underpayments, and denials, and send any pre-suit notice Florida law requires.
- Step 4Lawsuit if neededIf the insurer or association will not treat you fairly, we are prepared to take the case to court.
Frequently Asked Questions
How long do I have to report hurricane damage to my insurance company in Florida?
Under current Florida law, a new or reopened property insurance claim generally must be reported within one year after the date of loss, and a supplemental claim within 18 months. Report damage as soon as possible.
How long does my insurer have to pay or deny my hurricane claim?
Florida law generally requires the insurer to acknowledge the claim within 7 days and to pay or deny it within 60 days after receiving notice of the claim, subject to certain exceptions.
What if my insurance company underpaid my hurricane claim?
You may be able to challenge the estimate with documentation and your own estimates, request reinspection or appraisal if your policy allows it, and, if necessary, pursue legal action after giving the required pre-suit notice.
Does homeowners insurance cover flood damage from a hurricane?
Standard homeowners policies usually exclude flood. Flood damage is generally covered only by a separate flood policy, while wind damage is typically handled under the homeowners or windstorm policy.
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